How Qsura approaches customer and business communication data
Customer data should be used only for agreed business communication, support, service delivery, billing, compliance and operational needs. Qsura encourages lawful, permission-aware communication across SMS, WhatsApp, RCS, Voice, Email and OTP workflows.
Information use
Business contact details, campaign requirements, service-interest information and support details may be used to provide services, respond to enquiries and prepare onboarding or pricing discussions.
Communication purpose
Customer lists, templates and message data should be used only for approved and permission-based business communication. Customers remain responsible for maintaining appropriate permission, purpose and audience hygiene.
Operational handling
Qsura encourages controlled access, careful internal handling of campaign data, responsible uploads, suppression management and practical data minimization for communication operations.
Support and updates
Qsura may contact customers for service support, onboarding guidance, pricing discussions, relevant policy updates and communication assistance connected to requested or active services.
Retention and security
Retention depends on the business purpose, service requirement and legal obligation. Reasonable safeguards are used, but no system or network can be represented as completely risk-free.
Your choices
You may ask about access, correction or deletion by contacting Qsura, subject to applicable service, billing, compliance and legal obligations.
Contact
Questions may be sent to info@qsura.com. Account-specific requests should use support@qsura.com.